Westbrook Plumbing Co. answers the phone day, night, weekends, and holidays. Burst pipes, slab leaks, water heater failures, sewer backups - whatever woke you up at 2am, a real plumber from Westbrook is on the way. No call centers. No "next available appointment" three days out. Pick up the phone and we pick up.
No phone trees. No "we'll get back to you tomorrow." Here is exactly how an emergency call goes from the second you pick up the phone.
Dial the number on this site. Day, night, weekend, holiday - same number, always answered.
0:00Not a call center. A licensed plumber on our crew picks up and asks what's going on.
~12 secClosest truck heads your way. You get a name, a photo, and a live ETA by text.
~5 minWe find the problem, show you the problem, and give you a flat price before any wrench turns.
< 60 minMost emergencies repaired the same visit. Workmanship guaranteed in writing. We clean up after ourselves.
Same tripWe are not the cheapest plumber in town and we are not trying to be. We are the one you call when the floor is wet, the basement is filling up, or the hot water has been gone for two days and the kids need a bath.
Burst pipes, sewage backups, no-water situations. We answer the phone any hour, dispatch a real plumber, and tell you a flat price before any wrench gets turned.
See details →Tank, tankless, gas, electric. Same-day install on most failures. We stock Bradford White, Rinnai, and Rheem on the trucks so you are not waiting on a delivery.
See details →Hydro-jetting, cabling, camera inspection. We clear it, then we show you why it backed up so it does not happen again three months later.
See details →Acoustic and thermal imaging finds the leak before we open up the floor. Most slab leaks repaired through one small access cut, not a torn-up living room.
See details →PEX and copper repipes for older homes with failing galvanized or polybutylene. Most jobs done in 2-3 days with the water back on every night.
See details →Licensed gas line work for new appliances, fire pits, generators, and emergency leak repair. Pressure-tested and inspected. We do not cut corners on gas.
See details →There is a reason most of our calls come from neighbors of past customers. We do the work the way we would want it done at our own house, and we do not vanish when something is hard.
Your call goes to a person in Westbrook, not a national dispatch center. After hours, holidays, doesn't matter. If it rings, somebody picks up.
You hear the price before any work starts. No hourly meter running while we look for parts. If we hit a surprise behind the wall, we stop and tell you before charging anything extra.
Our trucks carry common water heaters, pressure-reducing valves, expansion tanks, and the fittings for most repipes. Most jobs we are quoted on, we can finish that same visit.
We have been working the Westbrook tri-county area since 2008. Same owner, same shop, same phone number. The reputation is the business.
Mike apprenticed under his father in 2003, got his master plumber license five years later, and bought his first service truck in 2008. Westbrook Plumbing has grown to a six-person crew since then - but Mike still rolls on after-hours calls himself most weekends.
"I started this because I was tired of working for outfits that nickel-and-dimed people on emergencies. If you call me at 2am, you're already having a bad night. My job is to make the next 60 minutes the best part of it."
Most of the jobs we get called on, we can finish that same visit - because the parts are already on the truck. Here's what's riding around in the back of every Westbrook van.
Gas and electric tank water heaters, ready for same-day swap.
For tankless conversions and direct replacements.
Pressure-reducing valves and thermal expansion tanks for code-compliant installs.
Full PEX-A repipe kits, expansion tooling, and brass fittings.
Color sewer cam with locator. Find the blockage before we cable.
4000 PSI trailer-mount jetter for grease, root, and heavy drain blockages.
Acoustic and thermal imaging - find the leak without tearing up the floor.
Disposals, faucets, fill valves, flappers, supply lines. Stocked.
"Called Westbrook at 11pm with a busted pipe under our kitchen sink. Tech was at our door in under an hour, fixed it for the price he quoted on the phone. Honest people are hard to find. These guys are it."
"Replaced our 18-year-old water heater. Got three quotes - Westbrook wasn't the cheapest but they explained why their option lasts longer and didn't push extras. Install was same day. Looks like a factory job."
"Slab leak. Other companies said they'd have to break up half my floor. Mike came out, found it with a camera in 20 minutes, repaired it through one small access cut. Saved me thousands. Will use Westbrook for life."
Honest answers to the questions you're already thinking about before you pick up the phone.
We're not a one-stop-shop and we're not going to pretend to be. Here's the work we say no to - so when we say yes, you know we mean it.
We're a service and repair shop. New builds need a different kind of crew, on a different schedule. We'll happily refer you to one we trust.
We work on the lines into and out of the tank, but we don't pump tanks. There are specialists who do this better than we ever would.
Once water is in the house, we're your people. Anything happening underground at the well head needs a licensed well contractor.
We touch the gas line going to your furnace. We don't touch the furnace itself. Different license, different trade.
If price is the only thing that matters, we're not the right fit. We charge a fair flat rate for work we'll stand behind for years.
We cover most of the towns within about 35 minutes of our shop. If yours is not on the list, give us a call - if there is a truck nearby, we are coming.
Everything on this page - the layout, the copy structure, the services section, the reviews block, the trust bar - is a demo built from scratch by Get Found Guy to show plumbers what their site could look like. Your version would have your name, your photos, your real reviews, and your service area. Same feel, different business.
Site built, launched, and grown for you. Google Business Profile managed. No setup fee. No long contract.
Ongoing management so your site and Google presence don't degrade. Cancel anytime after month 6.
From the discovery call to the launched site. Jerod builds it himself - no offshore team, no templates.
We answer the phone 24 / 7 - day, night, weekends, holidays. Real humans, in Westbrook, who can dispatch a truck. Most emergencies reached in under an hour.
📞 (541) 555-9218